What is your return policy?
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We do not accept returns of home sleep tests. For the myTAP and Zzoma devices, the manufacturers offer a 30-day money-back guarantee.

What happens if I need to reschedule my telehealth visit?
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Feel free to cancel or reschedule up to 24 hours before your appointment. If you need to make a change with less than 24 hours' notice, you will be charged $75.

Are purchases FSA / HSA eligible?
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Yes. If you have any questions or need assistance, please contact support@heliosleep.com or call (206) 222-7490.

How does the 30 day money back guarantee work with myTAP?
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If you are not completely satisfied during the first 30 days of using your myTAP, contact support@heliosleep.com, and we can issue a refund.

What happens if I lose my home sleep test?
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You will be charged $105 for a replacement test.

What happens if I do not qualify for a home sleep test?
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You will be credited $105 for the cost of the home sleep test, but will not be credited $75 for the telehealth consult. We can also connect you with local sleep centers for additional testing.

What is need for the home sleep apnea test?
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You will need an Apple or Android smart phone.

Do you currently take insurance?
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We don't currently take insurance, but we focus on providing effective treatments at great prices to make them more affordable and accessible to consumers.

What states do you currently operate?
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We operate in all 50 states.

Which home sleep tests do you offer?
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We offer disposable home sleep tests from Ectosense and Itamar.